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CMS

CMS

CMS Support

Our knowledge empowers you

CMS offers a network of world-class product support with six offices around the world. Always at the side of radiation therapy professionals, CMS employs a staff of dedicated radiation oncology and other specialty professionals in the industry. Our staff expertise consists of:

  • Medical physicists who can provide you with information on beam data collection and modeling as well as the latest planning techniques.
  • Certified dosimetrists and radiation therapists with hands-on, clinical experience so you know you have knowledgeable people working with you.
  • Experienced hardware and software engineers who are experts not only in the diagnosis and repair of hardware components, but network system and system administration issues as well.

Get live web support

Select a link for live support:

Americas

  • Hours: 7:00 AM - 6:30 PM Central US Time, Monday through Friday
  • Phone: 1.800.878.4CMS (4267)

Australia / New Zealand

  • Hours: 9:00 AM - 5:00 PM (Sydney time) Monday through Friday
  • Phone: +61-2-9209-4507

China / Pacific Rim

  • Hours: 8:00 AM - 5:00 PM (Shanghai time) Monday through Friday
  • Phone: +86-215058-1041

Europe / Middle East / Africa

  • Hours: 8:00 - 17:00 (Middle European time) Monday through Friday
  • Phone: +49-761-88188-0

Japan

  • Hours: 9:30 AM to 6:00 PM (Tokyo time) Monday through Friday
  • Phone: +81-120-009-198

Installation Services Survey

Did your facility recently receive an installation of a CMS system? We're always working to continually improve our installation services, and we'd like to hear your feedback. Take a minute to complete our survey.